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Velera Fraud Buzz

Velera Quarterly Update

Three Questions with Velera's Chuck Fagan

Velera Payments Report Shows Robust Purchasing Activity and Continued Rise in BNPL

Twenty-Three FL Companies Ranked Among Forbes’ Best Employers

Credit Union Members Crank Up January Spending

Consumers Maintain Strong Spending in Early ‘25 Despite Lower Confidence and Rising Inflation

Cardinal Credit Union to Co-Sponsor Pro Sports Team Summit in San Francisco

Twelve from Region on Forbes Best Employers Lists, Including No. 1 Spot

Get, Keep and Grow Members: Credit Unions Double Down on Digital

Rewards Move Credit Unions Top of Mind and Top of Wallet

Scam Surge: How Credit Unions Are Tackling Rising Security Threats

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News & Events

CUSO welcomes Chris Watkins and recognizes Kevin Spear ahead of retirementSt. Petersburg, Fla. (March 19, 2025) –&nbsp;<a href="https://www.velera.com">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today announced Chris Watkins has been named senior vice president of Client Service Delivery. In this role, Watkins will oversee the design and implementation of innovative service models, initiatives and procedures to ultimately deliver Velera financial institutions with exceptional, quality services and solutions.&nbsp;For more than 20 years, Watkins has focused on providing seamless client experiences and driving client success across the financial services and market research industries. Watkins most recently served as senior vice president, Client Success and Experience at Global Payments Inc., where he drove global client-centricity to maximize client value, empower success and deliver differentiated experiences. Prior to his time there, he spent 16 years with client experience and market research company MaritzCX, where he ultimately served as Client Success practice leader, focusing on Emerging Growth. Watkins earned a bachelor’s degree in Marketing from Bradley University.&nbsp;“It is with great pleasure that we welcome Chris to our team,” said Dean Young, executive vice president, chief service officer, Velera. “With his strong background in client experience and success, we are confident he will propel Velera to continue elevating and enhancing the client experience for our credit unions, driving further growth.”Watkins will replace Kevin Spear, who is retiring from Velera at the end of March. Spear joined Velera in 2006, serving as senior vice president of Client Relations and Service until 2012. He rejoined Velera in 2019 as senior vice president of Client Service Delivery, where he has been responsible for shaping strategic direction, continuous improvement and operational effectiveness across the client service organization.“We are extremely grateful to Kevin for guiding the Client Service Delivery team with passion and unwavering dedication during his time with Velera, allowing us to deliver personalized and exceptional service to credit unions nationwide,” said Young. “On behalf of our entire organization, I want to thank Kevin for the lasting impact and difference he made during his tenure and wish him the best in retirement.”About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com">velera.com</a>.&nbsp;

Velera Appoints New Senior Vice President  of Client Service Delivery

CUSO puts the credit union difference into action at Credit Union Cherry Blossom Race and Credit Union SACTOWN RunSt. Petersburg, Fla. (March 4, 2025) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – is coming together with credit unions, industry stakeholders, volunteers and more from across the country as a sponsor of two industry-focused races: the Credit Union Cherry Blossom and Credit Union SACTOWN Run.&nbsp;Each event aims to bring awareness to the “people helping people” credit union philosophy and promote industry activism.&nbsp;The Credit Union Cherry Blossom 10 Mile &amp; 5K is a complementary initiative to the public policy advocacy efforts of America’s Credit Unions (ACU). With more than 850 Congressional staffers expected among the thousands of runners, the race elevates awareness of the credit union industry’s shared dedication to service and volunteerism.Both events also support fundraising for the consortium of 170 premier children’s hospitals treating millions of patients across North America through the Children’s Miracle Network Hospitals (CMN Hospitals), with credit unions being the fifth largest fundraisers for CMN Hospitals nationwide. Velera has helped underwrite Credit Union Cherry Blossom race expenses for nearly 25 years, enabling funds raised to further research and provide medical care for patients at CMN Hospitals. Since 2002, the Credit Union Cherry Blossom has raised and donated over $11.5 million to the non-profit, which treats millions of children across the U.S. and Canada. The company has also supported the Credit Union SACTOWN Run where California legislators convene for many years, with the race run raising nearly $2 million for CMN Hospitals since the inception of the Credit Union for Kids and Sacramento Running Association partnership in 2012.&nbsp;“Every spring, our team looks forward to coming together with credit union employees, members and industry advocates to strengthen the voice of the credit union movement, while also raising funds to support The Children’s Miracle Network Hospitals that are providing critical medical care and research to children in need,” said Merry Pateuk, senior vice president of Industry Engagement, Velera. “We are proud to continue sponsoring these events as Velera, empowering the communities our credit unions serve and cheering on our teams of employees participating in the races on both coasts this year.”The Credit Union Cherry Blossom will take place in Washington, D.C. and feature a 5K race on April 5 and a 10-mile race on April 6. The Credit Union SACTOWN Run includes a 5K and 10-mile race, both taking place on April 6.&nbsp;For more information, visit&nbsp;<a href="https://www.cherryblossom.org/">CherryBlossom.org</a> and&nbsp;<a href="https://runsra.org/sactown-run/">RunSra.org/sactown-run</a>.About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.&nbsp;

Velera Champions Credit Union Advocacy and Fundraising as Sponsor of Two Marquee Credit Union Running Events

St. Petersburg, Fla. (March 3, 2025) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today released a guide on consumer-engaged fraud to educate credit unions on the many classifications of one of the industry’s biggest drivers of fraud losses. Through this guide, Velera is helping credit unions understand consumer-engaged fraud patterns and their impact on financial institutions and merchants.Velera identified the magnitude of consumer-engaged fraud through its Risk Solutions Collective Advisory, a group of credit union industry executives who partner with Velera on risk solutions by providing invaluable insight into the frontlines of day-to-day fraud operations from their positions within their respective credit unions. Together, in partnership with this advisory group, Velera is aiming to further educate the industry on consumer-engaged fraud and provide resources to help detect and combat these scams with a standardized approach to case management.“Consumer-engaged fraud is among the fastest growing and most prevalent industry fraud challenges that credit unions are facing today, due in large part to its variety of different classifications – which make it difficult to define, identify and address,” said Nicole Reyes, vice president of Risk Engagement, Velera. “Through our Risk Solutions Collective Advisory, Velera has been able to bring together some of the best minds in the industry to outline and detail the classifications and sub-classifications of consumer-engaged fraud so that we, as an industry, can better detect these scams and defend against them, ultimately protecting credit union assets while enhancing the member experience.”Velera outlined two types of consumer-engaged fraud in its guide: misuse and persuaded. Misuse occurs when a transaction or engagement is made or initiated without outside influence by someone who does not have authorization to use an account and is subsequently reported as fraud. Persuaded is a transaction or engagement that is made or initiated with outside influence and allowed to be completed due to an authorized user of an account engaging with a third party that influences the completion of a transaction, which is then reported as fraud. Velera’s classification guide further defines both through sub-classifications that will enable credit unions to better understand the patterns and items for which to monitor behind the various fraud schemes.“Consumer-engaged fraud remains a widespread issue, often linked to financial challenges consumers experience like inflation, high credit card interest rates, and other economic factors,” said Jeff Morris, vice president of Card Services, Nusenda Credit Union (Albuquerque, N.M.). “The consumer-engaged fraud guide enables us to more effectively tackle these challenges by standardizing our approach to detect and combat this type of fraud and ultimately protect members’ finances.”Velera and its Risk Solutions Advisory Committees will remain on the forefront of identifying risks facing the industry, sharing its findings and solutions for credit unions to put to use. Velera’s consumer-engaged fraud classification guide is available&nbsp;<a href="https://res.cloudinary.com/drlz1sm4h/image/upload/v1740772521/Consumer_Engaged_Fraud_Classification_Guide_March2025_bda787a555.pdf">here</a>.&nbsp;About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.

Velera Defines Consumer-Engaged Fraud in an Effort  to Solve One of the Credit Union Industry’s Biggest Threats

St. Petersburg, Fla. (Feb. 13, 2025) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – has announced the final keynote speakers and programming for VeleraLIVE 2025, taking place April 14-16 in Denver at the Gaylord Rockies Resort &amp; Convention Center.&nbsp;Marking the first year for the event, VeleraLIVE will serve as the company’s new combined annual conference following the retirement of PSCU’s Member Forum and Co-op Solutions’ THINK Conference. Final keynote speakers for the 2025 event include:<ul style="list-style-type:disc;"><li style="text-align:justify;">Steve Brown,&nbsp;artificial intelligence (AI) expert and futurist, who will explain AI in accessible terms, demonstrate its latest capabilities and explain how both companies and individuals alike can better prepare for AI in his keynote address, “AI Insights: Today’s Capabilities and Tomorrow’s Potential.” With a 25-year career in AI and technology, including roles as senior director and in-house futurist at Google DeepMind, as well as chief evangelist and futurist at Intel, Brown is an expert on generative AI, autonomous agents and digital transformation. He aims to share winning AI strategies that advance innovation, boost productivity and drive growth.</li><li style="text-align:justify;">Erik Weihenmayer, an accomplished climber, paraglider, skier and kayaker, who never allows blindness to interfere with his passion for pursuing an exhilarating and fulfilling life despite losing his vision at age 14. In addition to being a renowned explorer, Weihenmayer is a celebrated author and co-founder of No Barriers USA, a nonprofit organization that helps people of diverse abilities develop a No Barriers Mindset – to attack challenges head on, problem solve, build winning teams and serve others. In his keynote, “No Barriers,” Weihenmayer will help attendees understand how to harness the power of adversity as fuel for greatness.</li></ul>Velera is also pleased to share details on two panels tackling topics that are driving the credit union and payments industries:<ul style="list-style-type:disc;"><li style="text-align:justify;">Financial services veteran Mark Sievewright, founder of Sievewright &amp; Associates, an SRM company, will serve as moderator of the Credit Union Executive Panel, leading credit union CEOs in a discussion of some of the most important trends impacting credit unions and their members&nbsp;</li><li style="text-align:justify;">The PYMNTS Panel will highlight the recently launched PYMNTS.com/Velera research study, “Roadmap to 2030: The Seven Strategic Planks for Credit Unions to Capture Top of Mind.” Hosted by Velera EVP, Chief Growth Officer Brian Scott, this panel will include Karen Webster, CEO of PYMNTS.com, and Denise Stevens, EVP, chief product officer of Velera.</li></ul>This programming is in addition to an already impressive lineup&nbsp;<a href="https://www.pscu.com/insights/press-release/velera-announces-velocity-for-a-new-era-theme-and-keynotes-for-velera-live-2025">previously announced&nbsp;</a>for VeleraLIVE 2025, including closing keynote speakers Troy Aikman and Emmitt Smith. The highly anticipated event is rounded out by nearly 20 breakout sessions designed to provide attendees with timely insights and thought leadership from industry experts on trending topics, as well as the Solution Showcase, which will include interactive demonstrations of Velera’s innovative product and solution portfolio.“Set against a breathtaking view of the Rocky Mountains at the&nbsp;Gaylord Rockies Resort &amp; Convention Center, VeleraLIVE 2025 invites attendees – from credit union professionals to industry partners and other key stakeholders – to come together to discover insights and share ideas as we look to the future with ‘Velocity for a New Era,’” said Velera EVP, Chief Service Officer Dean Young. “We look forward to seeing everyone in Denver this spring.”General registration for VeleraLIVE is available through March 14 at 5 p.m. ET. For more details or to register, visit the&nbsp;<a href="https://web.cvent.com/event/d05eac89-252d-4a03-a39e-0026d281306a/websitePage:18a4262f-d222-41c0-b7c7-70aaf6121bd2?utm_source=pscu&amp;utm_medium=referral&amp;utm_campaign=veleralive-2025&amp;utm_content=news-and-events">VeleraLIVE 2025 event page</a>.About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="http://www.velera.com/">velera.com</a>.

Velera Announces Final Lineup and Events for VeleraLIVE 2025

St. Petersburg, Fla. (Feb. 12, 2025) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today announced it has been named to the Forbes list of America’s Best Midsize Employers 2025. This marks the second time in three years the company has been named to the list.Velera is one of nearly 500 companies included among the best U.S. midsize employers, with a total of 1,000 large and midsize companies recognized across 25 industry sectors. Velera ranked second in the Banking and Financial Services industry, and is in the top 35 of employers overall.&nbsp;This prestigious award is presented annually by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.&nbsp;Forbes and Statista selected America’s Best Employers 2025 through an independent survey from a diverse sample of over 217,000 U.S. employees working for companies employing at least 1,000 people within the U.S. More than 6.5 million employer evaluations were considered. The final score is based on two types of evaluations: personal or those given by employees themselves and weighted the highest; and public, which encompassed those given by friends and family members of employees or members of the public who work in the same industry.“We are truly honored by this recognition and immensely proud of the exceptional team we have built at Velera," said Velera President &amp; CEO Chuck Fagan. “Our employees are our greatest asset, and this award underscores our commitment to fostering a workplace where every individual feels valued, supported and empowered. When our employees thrive, so does our company – and this recognition is a testament to that belief.”Velera prides itself on cultivating a diverse, equitable and inclusive organization where differences are embraced and treasured. In 2024, the company was named by Forbes as one of America’s Best Employers for Women, ranking in the top 15 in its industry, as well as one of Forbes’ Dream Employers. Additionally, Velera was named a winner of Glassdoor’s inaugural award for&nbsp;Best-Led U.S. Companies in 2024&nbsp;and received a Gallup Exceptional Workplace Award (GEWA) in 2023. Velera was also listed as a Top 25 solution provider in IDC’s 2024 FinTech Rankings, which features technology companies from around the globe that are focused on providing solutions to the financial services and fintech industries.Forbes’ full list of America’s Best Midsize Employers 2025 can be viewed at&nbsp;<a href="http://forbes.com/lists/best-midsize-employers">forbes.com/lists/best-midsize-employers</a>.&nbsp;About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.&nbsp;About StatistaStatista publishes hundreds of worldwide industry rankings and company listings with high-profile media partners. This research and analysis service is based on the success of statista.com, the leading data and business intelligence portal that provides statistics, business-relevant data, and various market and consumer studies and surveys.

Velera Named to Forbes’ America’s Best  Midsize Employers 2025 List

St. Petersburg, Fla. (Jan. 29, 2025) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today announced the introduction of its Card on File solution, which enables cardholders to seamlessly update payment methods across more than 115 merchants.Now commonplace in the increasingly digital age, card on file transactions are those made using cardholders’ stored account credentials to execute purchases with authorized merchants, often for recurring or subscription payments. Available through Velera’s DX Online and DX Mobile platforms, along with APIs, Card on File will provide credit unions with the ability for cardholders to push new or updated credentials to merchants, allowing for real-time updates and eliminating the need for cardholders to go into each account and update their credentials directly – a key source of dissatisfaction in critical moments when outdated cards on file lead to lost transactions. In addition, by putting cardholders in full control of recurring online payments, members should see a reduction in card declines and missed payments.“Velera’s Card on File product provides a direct answer to a key pain point among cardholders, who are conditioned to expect frictionless digital and mobile experiences – whether from e-commerce service providers like Amazon and Netflix or from their trusted financial institution partner,” said Cody Banks, SVP, Product Experience &amp; Enablement, Velera. “This solution will help credit unions deliver a comprehensive and user-friendly cardholder experience, relieving the burden of replacing cards on file and ultimately increasing member satisfaction to earn top- and share-of-wallet status, alongside strengthened loyalty.”Beyond the key member benefits of this solution, Card on File also has the potential to increase credit unions’ transaction volume. Once members experience the ease and convenience of Card on File, they will likely choose to keep their credit union-issued card on file with other merchants moving forward, generating increases in revenue from interchange, interest and member lifetime value.&nbsp;Velera’s Card on File solution is now available to financial institutions through DX Online and DX Mobile.About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.&nbsp;

Velera Launches Card on File Solution to  Enable Broadscale Merchant Payment Updates

St. Petersburg, Fla. (Dec. 18, 2024) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today announced its partnership with&nbsp;<a href="https://theknoble.com/">The Knoble</a>, a global alliance dedicated to disrupting human crime.&nbsp;Comprising financial services professionals, law enforcement, regulators and non-governmental organizations (NGOs), partners of The Knoble and its network aim to lead and innovate more effective ways to fight human crime. The Knoble’s mission is to harness the collective power of these groups and unite them in a shared commitment to combat human trafficking, child exploitation, financial scams, elder abuse and other forms of exploitation that leave individuals vulnerable and at risk of personal or financial harm.Financial institutions are on the frontlines of a majority of human crimes, making them uniquely positioned to stop crime at the source. By employing a three-pronged approach, The Knoble works with financial services partners to:<ul style="list-style-type:disc;"><li style="text-align:justify;">Increase awareness of these crimes</li><li style="text-align:justify;">Awaken others to the opportunity to access greater insight through financial clues and learn how to leverage these clues to fight human crime</li><li style="text-align:justify;">Collaborate across disciplines to innovate new solutions and processes that can be shared across the entire ecosystem</li></ul>Professionals from more than 565 financial institutions have joined forces with The Knoble in an effort to uncover the hidden clues of these crimes that may lie within financial transaction processes.“We are pleased to have Velera join us in our efforts to suppress human crimes and, more specifically, financial scams, given the CUSO’s expertise,” said The Knoble Director of Partnerships Ken Goins. “Our central belief is that human crime has a money trail, and we cannot afford to ignore it. With the support and resources of strong financial industry partners like Velera, we are confident we can better follow that trail and stop human crime at the source.”Velera’s collaboration with The Knoble is just one of the many ways in which the company is working to identify, prevent and ultimately stop fraudulent activities. Velera has built an industry-leading suite of fraud management tools to block fraud at the point of sale, in the contact center and online, among other channels. Through its partnership with The Knoble, Velera will better enable credit unions to recognize and prevent scams, one of the top precursors to card fraud. Access to educational materials will also aid credit unions in managing reputational risk and compliance concerns.&nbsp;“Velera is grateful to The Knoble for establishing this unique alliance of organizations in a united effort to fight human crime, and we look forward to contributing as a member of this vital network,” said Velera Vice President of Risk Engagement Nicole Reyes. “Financial crimes and related scams are among the most significant issues our credit unions and their members are facing. Velera is dedicated to doing everything within its power to prevent and combat these crimes, and our new partnership with The Knoble – and the hundreds of other participating financial institutions – will further strengthen our ability to do that.”The partnership between The Knoble and Velera comes as overall fraud has reached an all-time high. According to the&nbsp;<a href="https://www.ftc.gov/news-events/news/press-releases/2024/02/nationwide-fraud-losses-top-10-billion-2023-ftc-steps-efforts-protect-public">Federal Trade Commission</a>, consumers reported losing $10 billion to fraud in 2023, setting a new record and increasing by nearly 15% over 2022.&nbsp;About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.&nbsp;About The KnobleThe Knoble is a nonprofit organization dedicated to fighting human crime by collaborating with professionals from financial services, law enforcement, and NGOs to combat human trafficking, financial scams, elder financial exploitation, and child sexual exploitation. Through its member network and strategic initiatives, The Knoble works to protect people from exploitation. Learn more at&nbsp;<a href="https://theknoble.com/">TheKnoble.com</a>.

Velera Joins Forces with The Knoble in Effort  to Combat Human Crime

Awards demonstrate the impact of credit unions in their local communitiesSt. Petersburg, Fla. (Dec. 16, 2024) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – today announced the winning hospitals of the Miracle Momentum Awards. Introduced in October 2024 as a part of Velera’s longstanding partnership with CU4Kids, the program called on credit unions throughout the country to nominate their local Children’s Miracle Network (CMN) hospital to receive a $10,000 donation. Velera received nearly 500 nominations from over 225 credit unions for nearly 70 hospitals.This year’s winning hospitals, located across 18 states are:<ul style="list-style-type:disc;"><li style="text-align:justify;">Akron Children's Hospital (Ohio)</li><li style="text-align:justify;">Baylor Scott &amp; White McLane Children's Medical Center (Texas)</li><li style="text-align:justify;">Boston’s Children’s Hospital (Massachusetts)&nbsp;</li><li style="text-align:justify;">Children's Hospital Los Angeles (California)</li><li style="text-align:justify;">Children's Hospital of Georgia (Georgia)</li><li style="text-align:justify;">Children's Hospital of The King's Daughters (Virginia)</li><li style="text-align:justify;">Children’s Nebraska (Nebraska)</li><li style="text-align:justify;">CHRISTUS Ochsner Southwest Louisiana (Louisiana)</li><li style="text-align:justify;">Cook Children's Medical Center (Texas)</li><li style="text-align:justify;">Corewell Health Children’s Hospital (Michigan)</li><li style="text-align:justify;">Kapi'olani Medical Center for Women &amp; Children (Hawaii)</li><li style="text-align:justify;">MaineHealth Barbara Bush Children's Hospital (Maine)</li><li style="text-align:justify;">Monroe Carell Jr. Children's Hospital at Vanderbilt (Tennessee)&nbsp;</li><li style="text-align:justify;">MultiCare Yakima Memorial Hospital (Washington)</li><li style="text-align:justify;">Phoenix Children’s Hospital (Arizona)</li><li style="text-align:justify;">Salinas Valley Health Medical Center (California)&nbsp;</li><li style="text-align:justify;">Sanford Children's Hospital – Fargo (North Dakota)</li><li style="text-align:justify;">UF Health Shands Children's Hospital (Florida)</li><li style="text-align:justify;">Upstate Golisano Children's Hospital (New York)</li><li style="text-align:justify;">WVU Medicine Children's Hospital (West Virginia)&nbsp;</li></ul>“After launching Velera’s Miracle Momentum Awards just two months ago, we were overjoyed by the overwhelming response and positive feedback we received for this new program,” said Velera President and CEO Chuck Fagan. “It is an absolute honor, together with our credit unions and CU4Kids, to recognize and provide support to Children’s Miracle Network Hospitals across the U.S. this holiday season. We congratulate all of the winners and appreciate the critical care that all Children’s Miracle Network hospitals provide in our communities throughout the country.”Velera’s Miracle Momentum Awards program carries on the company’s proud, productive history of support for CU4Kids and CMN Hospitals, from serving as a lead sponsor of the Credit Union Cherry Blossom Ten Mile Run for more than 20 years to most recently serving as a presenting sponsor of the second annual In The Cellar event, which raised more than $1.1 million for CMN Hospitals. The Miracle Momentum Awards are an extension of the Miracle Match program, a philanthropic program introduced by Co-op Solutions (now Velera) that encouraged credit unions, leagues and chapters to create and participate in fundraisers for their local CMN Hospitals.&nbsp;Much like the credit union industry, CMN Hospitals models a people-centric structure by raising funds to provide member hospitals what they need most, including critical life-saving treatments and healthcare services, innovative research, vital pediatric medical equipment and more. Credit Unions for Kids (CU4Kids), a program benefiting CMN Hospitals, has raised over $200 million since its inception in 1996. The program has enabled 150 children’s hospitals throughout the United States to provide advanced care, equipment and research to more than 12 million children each year.&nbsp;About Credit Unions for KidsCredit Unions for Kids (CU4Kids), benefiting Children’s Miracle Network Hospitals® (CMN Hospitals) in collaboration with Credit Union National Association (CUNA) and was adopted as a movement and charity of choice. Credit unions with their chapters, leagues, associations, and business partners throughout the U.S. donate to CU4Kids benefiting local children’s hospitals through CMN Hospitals. Whether contributing through ATM contributions, events or making direct donations to CU4Kids, credit unions are raising funds to help children’s hospitals provide the best possible care for kids, providing financial, educational, and emotional support for families fostering economic stability. Together, we can change kids’ health. Together, we can change the future. To learn about CU4Kids, visit&nbsp;<a href="https://CU4Kids.org">CU4Kids.org</a>.About CMN HospitalsChildren’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada. Donations go to local hospitals to fund critical life-saving treatments and healthcare services, along with innovative research, vital pediatric medical equipment, child life services that put kids’ and families’ minds at ease during difficult hospital stays and financial assistance for families who could not otherwise afford these health services. When we improve the health of all children and allow them the opportunity to reach their full potential, we also improve our communities for years to come. Together, we can change kids’ health. Together, we can change the future. To learn about Children’s Miracle Network Hospitals and your local children’s hospital, visit&nbsp;<a href="https://cmnhospitals.org/">cmnhospitals.org</a>.About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.

Velera Announces Winners of Miracle Momentum Awards in Support of Children’s Miracle Network Hospitals

St. Petersburg, Fla. (Dec. 10, 2024) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – has announced the theme and keynote speakers for VeleraLIVE 2025, to be held April 14-16 in Denver at the Gaylord Rockies Resort &amp; Convention Center.This year marks the first year for VeleraLIVE, which will serve as the company’s new combined annual conference. The theme for the event, “Velocity for a New Era,” takes inspiration from the company’s name, reflecting the CUSO’s unique ability to drive velocity and positive momentum for credit union success in a new era of financial services and evolving consumer preferences. VeleraLIVE 2025 will bring together credit union professionals, industry partners and key stakeholders in the financial services industry to advance credit union growth now and into the future. Programming will feature dynamic keynotes, breakout sessions, the Solution Showcase, networking and more. &nbsp;“As we approach the one-year anniversary of the combination, we are looking forward to hosting our inaugural VeleraLIVE, which will be focused on driving ‘Velocity for a New Era’ on behalf of our credit unions and their members,” said Velera EVP, Chief Service Officer Dean Young. “We are particularly excited to announce our lineup of events and keynote speakers including a legendary athlete duo that teamed up to form a dynasty with the Dallas Cowboys – much like PSCU and Co-op Solutions have done to form an industry-leading company as Velera.”VeleraLIVE 2025 is scheduled to include:<ul style="list-style-type:disc;"><li style="text-align:justify;">CEO Keynote:&nbsp;President and CEO Chuck Fagan will share his perspective on Velera’s first year, along with what lies ahead for the company.</li><li style="text-align:justify;">Keynote: Erica Dhawan, an internationally recognized authority on 21st century teamwork and author of two bestselling books, will deliver “Master Change: Strategies for Success in a Dynamic World.”</li><li style="text-align:justify;">Closing Keynote:&nbsp;Dallas Cowboys legends and longtime teammates Troy Aikman and Emmitt Smith will team up once again to deliver the closing keynote address. Aikman is a Hall of Fame quarterback who played in the NFL for 12 seasons, all with the Dallas Cowboys.&nbsp;The No. 1 pick in the 1989 NFL Draft, he was named the MVP of Super Bowl XXVII and inducted to the Pro Football Hall of Fame in 2006. Smith is a Hall of Fame running back who played in the NFL for 15 seasons, 13 of which were with the Dallas Cowboys. A first-round pick in the 1990 NFL Draft, Smith went on to become an icon in professional football, earning Offensive Rookie of the Year honors in 1991, NFL MVP in 1993 and MVP of Super Bowl XXVIII before being inducted to the Pro Football Hall of Fame in 2010 and selected for the NFL 100 All-Time Team in 2019.</li><li style="text-align:justify;">Breakout Sessions:&nbsp;Gain valuable insights from Velera thought leaders and industry experts as they address a variety of timely topics, including instant payments, digital lending, data and analytics, open banking, card portfolio growth, fraud and more.</li><li style="text-align:justify;">The Solution Showcase:&nbsp;Explore Velera’s innovative product and solution portfolio firsthand through interactive demonstrations.&nbsp;</li></ul>Registration for VeleraLIVE 2025 is now open. “Early bird” registration is available until Feb. 14, and general registration is available through March 14. For more details or to register for, visit the&nbsp;<a href="https://web.cvent.com/event/d05eac89-252d-4a03-a39e-0026d281306a/websitePage:18a4262f-d222-41c0-b7c7-70aaf6121bd2?utm_source=pscu&amp;utm_medium=referral&amp;utm_campaign=veleralive-2025&amp;utm_content=news-and-events">VeleraLIVE 2025 event page</a>.&nbsp;About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="http://velera.com/">velera.com</a>.&nbsp;

Velera Announces “Velocity for a New Era” Theme  and Keynotes for VeleraLIVE 2025

St. Petersburg, Fla. (Dec. 5, 2024) –&nbsp;<a href="https://www.velera.com/">Velera</a> – formerly&nbsp;PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – is pleased to announce its expanded partnership with&nbsp;<a href="https://www.eccu.net/">Energy Capital Credit Union</a> (ECCU) to provide debit card processing services, alongside continued credit card processing support.Established in 1934 and headquartered in Houston, ECCU is dedicated to providing its members with the tools they need to realize their dreams – whether that is saving money, buying a home, purchasing a car or achieving another financial goal. Today, the credit union serves more than 19,000 members across six Texas counties and holds nearly $250 million in assets.While reviewing its card processing partners, ECCU was looking to identify ways to maximize vendor relationships and streamline processes for both members and employees. The credit union felt Velera was well positioned to continue as its credit card processing partner, while adding debit to enhance and elevate ECCU’s overall card services and support.&nbsp;“Whenever we are reviewing potential partners, Energy Capital Credit Union always prioritzes those that can help us meet or exceed our strategic goals, and we felt that Velera was the perfect partner to help us improve our debit and credit card processing services,” said DJ Contreras, vice president of Member Services at Energy Capital Credit Union. “By working with Velera, not only do we have accesss to additional features for our debit program – like contactless cards – but we are also working toward our ultimate goal of providing best-in-class member experiences and services, both in-branch and through our digital channels, as we look to the future of financial services.”Velera will begin providing debit card processing support for ECCU in July 2025.“Throughout our conversations with Energy Capital Credit Union, it was clear that they were only considering partners that could help them provide their members with elevated experiences and services, and we are proud to be the vendor they chose to achieve this,” said Velera EVP, Chief Growth Officer Brian Scott. “Velera looks forward to working alongside Energy Capital Credit Union in an expanded capacity to deliver the right mix of services and solutions to help the credit union not only meet, but exceed, its member expectations.”About VeleraVelera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit&nbsp;<a href="https://www.velera.com/">velera.com</a>.&nbsp;

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PSCU/Co-op Solutions Enters its Next Era as Velera

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