PSCU Launches Innovative Mobile Bill Pay Platform

Alcoa Tenn FCU First to Test, Debut New Capabilities to Staff and Members

St. Petersburg, Florida – (May 16, 2012) – Just months after providing ‘triple play’ capabilities of WAP, SMS Text and downloadable APPS for PSCU’s mobile banking solution, the company launched Mobile Bill Pay capabilities so existing PayLynx Bill Pay users can now make one-time payments, manage pending payments and view payment history using their mobile device anytime, anywhere. Apps can easily be downloaded for iPhone, Android and Blackberry users.

“Our swift deployment of Mobile Bill Pay following on the heels of Triple Play that added mobile apps demonstrates our commitment to being an industry leader in innovation—not just within the credit union industry but for the entire financial services marketplace,” said PSCU President & CEO Michael Kelly. “We will lead the development and deployment of new payments technologies that equip credit unions to satisfy and grow their membership, in part by launching ambitious outreach campaigns that bring young adults into our industry.”   

Alcoa Tenn FCU ($180 million in assets/20,000 members) is the first PSCU credit union to go live with Mobile Bill Pay. The credit union is targeting younger members and recognized that mobile bill pay was a “must have” capability. “We knew adults under 30 were not going to walk through the door of our branch. We needed to reach out to them and offer the convenient mobile capabilities they expect from a financial services provider,” said Sarah Lawson, IT Specialist, Alcoa Tenn FCU.

Mobile online bill pay was first tested with Alcoa’s staff. “Our staff quickly embraced its increased flexibility and ease of use. Then we began working with PSCU’s project team to roll out the product to our members. I can’t say enough good things about how smooth this process was and what a pleasure it was to work with PSCU,” she adds.

After an initial soft rollout, the credit union plans to launch TV commercials on its mobile offering at the beginning of the summer. Credit union members can download the mobile banking app from iTunes, Android Market, or the Blackberry App Store.

About PSCU

Established in 1977, PSCU (St. Petersburg, Fla.) is the nation's leading credit union service organization (CUSO) and serves more than 1,500 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 680 member credit unions representing 16 million credit, debit, prepaid, online bill payment, mobile and electronic banking accounts. Comprehensive 24/7/365 member support is delivered through four Contact Centers located throughout the United States that handle more than 18 million inquiries a year.

PSCU’s MōPRO initiative marries emerging technologies with proven strategies and empowers the CUSO to lead the industry in developing innovative payments solutions. This new culture of engagement, agility and energy can enhance both revenue and market share for member-owner credit unions. For more information, visit the PSCU website at www.pscu.com.